Unit 2, Clonminch Hi Tech Park, Portlaoise Road, Tullamore, Co.Offaly, R35 A2Y4
Monday - Friday 9am - 5pm
Complaints resolution service run by the Irish Dental Association and can be contacted at www.dentalcomplaints.ie or telephone 094 9025105.
We have a 24 hours answering service. You can leave a message with a real live person at any time and they will then email this message to us so that as soon as we are in the office we can deal with your query.
Emergencies: Emergencies are very rare in orthodontics. If however you are abroad and have a problem and are unable to come into the office, then you need to go to an orthodontist or a dentist in the country to cut the braces as necessary to make you comfortable and we can repair the braces when you come back
The most common cause of discomfort is wires sticking out. In this case please use the wax we provided. If in very early wires, you may be able to cut the wire with a nail-clipper but the heavier wires you will not be able to cut. You will need a dentist or orthodontist to cut the wire. The most important way to prevent discomfort is to remember not to eat jellies and toffees so that the wires do not spin around and do not break. If the teeth are sore at the start, remember this will pass and we would advise taking Ibuprofen or Nurofen provided you are not allergic to it.
If you have any queries just remember we will be delighted to talk to you during office hours and outside of office hours we have a 24 hour answering service where you can leave a message and we will get back to you as soon as humanly possible.
When braces are first fitted pain and discomfort can be expected as a normal process and occasionally after subsequent adjustments. The pain should subside 1-5 days later and we suggest taking pain relief, such as Nurofen/Buprofen if you are not allergic to it. Ring the practice if you require any further advice.
Continue wearing the appliance if possible and ring the practice for a sooner appointment that your scheduled one.
If you are unable to wear your appliance we need to see you quite soon.
(square attachment on the front surface of each tooth)
Contact the practice as soon as possible. Leave the bracket on the wire.
If it causes irritation, use wax to place over the area. We will make an appointment to replace it. Be careful with your diet. Continual breakages prolongs treatment
Use wax to cover the area that is causing soreness. Use a mouthwash/salt and water rinses regularly to keep the area clean and reduce inflammation. Your cheeks may take a few days to get used to the bulk of your new brackets. If you experience some uncomfortable pressure in your mouth from the bracket/bracet, the following can be done (also applicable to sharp edges).
Also applicable to sharp edges.
Dry the pressure point with Q-Tip or paper towel.
Form a little ball from wax.
Push it with your index finger on the pressure point and press hard.
That’s it, done! When you have your next regular appointment, the orthodontist will see the problem straight away and address it.
It is possible for the archwire to come out of the back attachment on the last tooth in the early stages of treatment and poke into your gum. By using a pair of tweezers the wire can be guided back into place through the small cylindrical tube attachment. Otherwise ring the practice for a discomfort appointment and place your wax or a piece of cotton wool over the end of the wire until your appointment.
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Just use some nail scissors or nail clippers and cut off the end of the wire.
It is possible for the archwire to come out of the back attachment on the last tooth in the early stages of treatment and poke into your gum. By using a pair of tweezers the wire can be guided back into place through the small cylindrical tube attachment. Otherwise ring the practice for a discomfort appointment and place your wax or a piece of cotton wool over the end of the wire until your appointment.
Bracket has opened.
If the bracket slot is open, just close the slot toward the gums. ATTENTION! Wire must be pushed under the slot.
Done.
Contact the practice as soon as possible. Even though your retainer is broken, if possible, continue wearing it until your receive your new one. If you have lost your retainer contact the practice immediately to get a new one made. Teeth are surrounded by living tissue and can move, especially if treatment has recently been completed.
